LoadRight - More than software. It’s a Shipping Experience!
Accessorial Surcharge Management
Just about anything can happen between pick and delivery. When those unpredictable events lead to additional fees and charges, you need a way to update and confirm the rate with the carrier. With LoadRight, you can manage and define accessorial fees and then retender the load confirmation sheet to your carrier so it can digitally accept and confirm the charges. No more taking time to manually hunt down emails to approve the carrier’s freight invoice. All the information is automatically saved and available to your accounting department upon request.
Automated Alert Notification
In this frenzied and complex transportation environment, keeping your customers informed about the status of their orders is a mission-critical task for your customer service reps. Trying to manage this process manually can be overwhelming to say the least. You need modern technology that will gather and analyze load status and order data. LoadRight keeps your entire shipping and customer service team updated with statuses such as:
- Covered
- In Transit
- On-Site
- Confirmed as Delivered
- Delayed in Transit
Digital Dock Scheduling
Take advantage of our digital dock scheduling feature to eliminate driver wait times and prevent trailer congestion at customer locations. Planned arrival times allow your customers to have the resources available to unload trailers promptly.
Driver Friendly Mobile App
Drivers connect to the LoadRight platform using our driver friendly mobile app. Our mobile app allows the driver to digitally manage and provide end-to-end workflow visibility to the load in real-time. The app provides automated alert notifications and insight to you, the dispatcher, or anyone you choose in your entire network, all the way from dispatch to delivery. Learn More >
Dropped Trailer Pool Management
Benefit To Shipper
PowerDrop reduces detention charges and costly fines associated with stick delivery windows, by providing customers with a flexible, manageable, drop trailer program.
Learn more about how LoadRight was designed for shippers.
Benefit To Carrier
PowerDrop benefits Carriers by providing flexibility, increasing the time a driver spends on the road and allows a better way to manage loading or unloading.
Benefit To Receivers
End-To-End Visibility
Customers today are demanding end-to-end visibility to their orders. Yet many companies are still trying to plan and manage their loads using old school methods like whiteboards and spread sheets. With LoadRight TMS, you’ll enjoy automated status updates and alert notifications in real-time. LoadRight creates great customer experiences by providing real time updates, when you can enjoy real-time logistics visibility, without reliable automated updates, companies run blind to in transit service disruptions.
Customer Service Tools
Customers today are demanding more and accepting less from their suppliers. Therefore, customer service teams are considered to be the lifeblood of a business. To thrive in today’s turbulent and fluid transportation market, your customer service reps will need to exceed each customer’s demands.
You need modern technology that provides your customer service reps with end-to-end, real-time visibility and predictive insight to every customer order in your system.
LoadRight TMS uses web-based load tracking technology updates the status of each load in real-time, giving your shipping and customer service teams 24-hour visibility to real-time GPS coordinates. This advanced tracking feature helps you and your carrier improve on-time deliveries and alerts you to any potential service delays.
Digital Shipment Planning
Our digital shipment planning software allows you to plan, route, tender, execute, and track both single and multiple stop loads days in advance. Enjoy a substantial cost reduction using our paperless shipment management solution. Learn more >
Carrier Portal
LoadRight’s Carrier Portal is a quick and easy way for carriers to access every load you have tendered, or are planning to tender to them. By using the Login credentials we provide, carriers will have access to everything they need in order to do their part in creating great experiences for your customers.
We will even provide Carriers with free onboarding, training and support. And since LoadRight is hosted in a government level secure cloud-based environment, set up is easy and quick.
